Attendance Record

I just noticed the pile of dust on this blog. Why has it been so neglected? Truth is, I haven't had much time for blogging lately and when I do blog, I blog at http://nwrann.wordpress.com . my original intention was to blog there, copy it here and maintain two blogs but that never really worked out. So make sure to head over there to read what's going on these days.

BSG: The Plan. My Review

It's been awhile since I posted a blog and it seems a little weird to come back just to write a review but the first thing I did today after work was swing over to Best Buy and pickup a copy of BSG: The Plan (I wanted to get Graham Reznick's "I Can See You" but our Best Buy wasn't carrying it. Maybe yours does, It's worth buying, especially since it comes with the 3-D short "The Viewer". I highly recommend it). Needless to say I'm a huge fan of the Battlestar Galactica rebooted series (liked the original as a kid, haven't seen it since). Here goes. It's pretty quick.

DISCLAIMER: IF YOU HAVE NOT WATCHED THE BATTLESTAR GALACTICA SERIES, WATCH IT FIRST! AS SOON AS POSSIBLE. DO NOT READ THIS REVIEW, DO NOT WATCH 'THE PLAN.'

Battlestar Galactica: The Plan

The Plan is essentially a 1 hour 52 minute recap of the 'new' Battlestar Galactica series from the beginning up to the middle of Season 2.5 with new scenes sprinkled in. The new footage is, virtually, deleted scenes that redundantly over-explain the attempts and failings to exterminate the human race by the Cylons-that-look-like-us-now. To over-explain what I mean imagine taking the "Previously on Battlestar Galactica" portions of each episode and cutting in some extra scenes with Cylons talking to each other explaining or summarizing or revealing things that either A) Never needed to be revealed, summarized or explained or B) Are so "on the nose" it reeks of repetition, redundancy and back tracking. At around the 1 hour 20 minute mark the purpose of "The Plan" becomes apparent: Love Conquers All. And then the next 30 minutes are spent taking the "Previously on Battlestar Galactica" portions of each episode and cutting in some extra scenes with Cylons and humans talking to each other explaining or summarizing or revealing things about Love, Love, Love. I can appreciate the subtext, moral and themes at the core of this recap of BSG, however, it could have (and should have) been done so much better. Maybe in a single story line with a few key characters. The bottom line is that The Plan is completely unnecessary, poorly written and lacking in imagination (and the special effects were sub-par). In fact it does the nearly impossible and diminishes, to the point of ruin, some of the best, most intense affecting moments of the series. As a comparison, 'The Phantom Menace' doesn't "ruin" 'Star Wars' yet somehow 'The Plan' has ruined "Battlestar Galactica."

I'll be back soon with another blog about my movie "Hunting Season" available on DVD as well as an update on the projects I'm currently working on.

Sundance Goes Lo-/No-Budget. Kinda.

About a week ago, on September 2nd, the Sundance Film Festival announced a new section of the festival called NEXT. Sundance's website describes this as "a new section featuring six to eight films selected for their innovative and original work in low- and no-budget filmmaking." (You can find the full description as well as a downloadable official press release here .)

Low- and no-budget filmmaking !? WOW! Awesome. That is exactly what I traffic in. My first film "Hunting Season" was made for $5,000 (and received distribution via nationwide Cable/Dish Video on Demand) and my second feature "Burning Inside" had a budget of $10,000, which is clearly in the realm of "low- and no-budget" films and is definitely "innovative and original". I had submitted a work-in-progress version of "Burning Inside" for last year's Sundance fest and was rejected but with their new focus on low- and no- budget films maybe the playing field would be leveled and "Burning Inside" might have a better chance against $10 million dollar films with Hollywood stars attached.

One thing that I have learned in the past 10 years or so is that there is a WIDE definition of "low- and no-budget" when it comes to filmmaking. And one thing that I noticed about Sundance's announcement was that there was no specificity or guidelines in regards to what actually constitutes a "low-" or "no-budget" film. I can pretty much guarantee that my definition differs from theirs. I was considering re-submitting "Burning Inside" but before I shelled out the $100 submission fee (yeah, Sundance made the "low- and no-budget" announcement when the only realistic deadline left was the one that costs $100 to enter. Not exactly affordable in the realm of no-budget filmmaking.) but I wanted to see if there would be a better chance against the 5,000 films already entered, than there is in any normal year at Sundance. So I did some research.

A lot of articles were written about this big announcement but none had any more clarification than the information on Sundance's website. In line with today's journalism status quo, most articles were just a regurgitation of the info from Sundance's page (I think they call this "aggregating"). I decided to contact Sundance to see if I could get some answers to my specific questions.

The Sundance submissions page has an e-mail address: programming@sundance.org. So I fired an e-mail off to them that said:

"I'm sure you're inundated with questions about the "NEXT" (Lo/No budget) announcement made the other day. I have a question or two:

1) "Lo/No budget" can mean many different things to many different people. What is the criteria for a lo/no budget film? Is there a budget cap that you will be implementing for the films that fit this category?

2) If I submitted a film last year that will fit the Lo/No budget category ($10,000 budget) can I resubmit it this year (final cut was made on 03/30/09) for consideration?

Thank you very much for your time.

Nathan Wrann
Dalton Gang Productions
www.daltongang-productions.com"

Today I finally received a response (after sending a follow up e-mail). Here's what they sent in regards to my questions:

"Nathan,

The films that play in the NEXT category, like all of our categories, are determined by the Programmers AFTER the film is selected for the festival. When you are submitting a film, you are submitting to the festival as a whole. Programmers will be making their choices based on atmosphere and aesthetic.

For a better idea of the NEXT category, I would direct you to this article: http://www.indiewire.com/article/john_cooper_we_are_looking_for_creativity_born_of_limitations/

If your film was completed AFTER our deadlines last year, then you are still eligible to submit to this year's festival.

Best,
Programming Department
Sundance Institute
8530 Wilshire Blvd., 3rd Floor
Beverly Hills, CA 90211"

In the e-mail an article on IndieWire.com is linked to give me a better idea of the "NEXT" section. It's interesting to note that in the article the film "The American Astronaut" is used as an example. "The American Astronaut" has a budget "between 1 and 2 million dollars" according to the wikipedia page about the film (hardly low-budget to me).

Taking this information, and the information in the e-mail into consideration it appears that it will be business as usual for Sundance. They will select whatever films they select (with no additional consideration for low/no budget, starless features) and then the films (if any fit) will be marketed in the "NEXT" category. In other words a $5,000, $1,000,000 or $10,000,000 "Indie" film all have the same chance of getting selected.

I'm not complaining about the films that Sundance selects or why they select them. They have a place in the whole scheme of things and if their niche is $10 million indie films then so be it. But I don't think that they should make an announcement that implies they are re-focusing on selecting low- / no-budget films when they aren't.

If you're a low- / no- budget filmmaker and were considering forking over the $100.00 submission fee I hope that you found this blog before doing so. Not so that you would be dissuaded from submitting, but so that you will be better informed in your decision.

As for me and resubmitting "Burning Inside", I'll be saving my $100 fee. That'll go a long way toward feeding the cast and crew of my next feature.

IndieFlix vs. CreateSpace #5

(This is a reprint of blog originally posted at http://nwrann.wordpress.com on August 27th 2009. Future IndieFlix vs. CreateSpace blogs have clarifications as well as the outcome of the comparison.)

Background: My first film, "Hunting Season" was released nationwide on August 1st, 2009 via Cable and Dish Video on Demand (VOD). In conjunction with the VOD release I wanted to capitalize on the added exposure by offering DVDs for sale on-line. The best way to do this without dropping a minimum of $1,000 up front is to distribute through one of the DVD On-Demand sites, www.IndieFlix.com or www.CreateSpace.com (there are others but these seem to be the most popular). Since both sites are non-exclusive I decided to distribute through both of them simultaneously to see which one offers the “better” (in my opinion, for my needs) experience, and document it all here.

I have 2 requirements:

1. I will ONLY be selling DVDs on Demand. Both of these sites offer numerous digital download options. None of what I write about here will take that into consideration.


2. I want to price the DVDs as low as possible but still make an acceptable amount of revenue per disc (equivalent to the average that I will receive per VOD purchase).

Please see the previous blog post “IndieFlix vs CreateSpace Day 1″ and IndieFlix vs CreateSpace Day 2 and IndieFlix vs CreateSpace Update 3 and IndieFlix vs CreateSpace Update 4 to catch up.

I've pretty much completely written off CreateSpace as an option at this point. It has NOTHING to do with their service. The fact is that, at this point, IndieFlix is offering me everything that CreateSpace is offering, and more.

Last week I received an e-mail from Mike Williams stating the following:

Your submission of “Hunting Season” has been received and screened.

A couple of quick notes before we can slate the release date:

• Due to a large number of submissions IndieFlix has moved to accept primarily film festival selected work so if you could, please email me a list of where the film has screened as soon as you can.

• Also, if your film uses any non-original licensed music we’ll need a music cue sheet.

I sent the requested information yesterday and received GOOD NEWS today:

Thanks Nathan,

I’ll email you the week prior to the film’s release to confirm the date. It’s typically about three weeks.

So it looks like Hunting Season will be available on DVD in about a month! Then I'll be able to report on the completed experience, including the trials and tribulations of attempting to make sales.

A littler further information:

This blog series started out as a comparison between the two services IndieFlix and CreateSpace it quickly became apparent that a comparison wouldn't be necessary because there was no reason to continue to pursue distribution (and comparison) through CreateSpace since IndieFlix could offer the same service, but better.

One thing that you may have noticed above is that Mike Williams requested information on the festivals (IndieFlix indicates all over their filmmaker submission guidelines that they only accept films that have played a festival. However I did receive an e-mail from Mike Williams stating "Although film festival selected film are automatically accepted, we certainly welcome all submissions and try to let the audience decide what they want to see rather our filtering some out") that Hunting Season has played at. Hunting Season screened at NewFilmmakers in NYC on Halloween Night in 2007. This must have fulfilled the festival requirement. This is one area where IndieFlix and CreateSpace differ drastically. CreateSpace will take almost ANY dvd (they do have some restrictions: Porn, etc) but IndieFlix has some sort of quality criteria. If Hunting Season had not been accepted by IndieFlix I would have turned to CreateSpace.

If you are a representative of either CreateSpace or IndieFlix and have stumbled across this blog I openly welcome your input (especially if any of my statements or “facts” need fixing).

IndieFlix vs. CreateSpace #4

(This is a reprint of blog originally posted at http://nwrann.wordpress.com on August 10th 2009. Future IndieFlix vs. CreateSpace blogs have clarifications as well as the outcome of the comparison.)

Background: My first film, "Hunting Season" was released nationwide on August 1st, 2009 via Cable and Dish Video on Demand (VOD). In conjunction with the VOD release I wanted to capitalize on the added exposure by offering DVDs for sale on-line. The best way to do this without dropping a minimum of $1,000 up front is to distribute through one of the DVD On-Demand sites, www.IndieFlix.com or www.CreateSpace.com (there are others but these seem to be the most popular). Since both sites are non-exclusive I decided to distribute through both of them simultaneously to see which one offers the “better” (in my opinion, for my needs) experience, and document it all here.

I have 2 requirements:

1. I will ONLY be selling DVDs on Demand. Both of these sites offer numerous digital download options. None of what I write about here will take that into consideration.


2. I want to price the DVDs as low as possible but still make an acceptable amount of revenue per disc (equivalent to the average that I will receive per VOD purchase).

Please see the previous blog post “IndieFlix vs CreateSpace Day 1″ and IndieFlix vs CreateSpace Day 2 and IndieFlix vs CreateSpace Update 3 to catch up.

I've pretty much completely written off CreateSpace as an option at this point. It has NOTHING to do with their service. The fact is that, at this point, IndieFlix is offering me everything that CreateSpace is offering, and more.

I received some responses from Mike Williams (the Filmmaker Relations & Acquisitions guru at IndieFlix and my contact):

My Question:

"I'm sorry to keep bothering you but I have one more question before I send my master DVD in. What is the best way to make the Master? I burn with iDVD. Should I put a menu page? Should the Trailer be on the same DVD? or should I save it as a Disk Image or just save it as a Video_TS folder?"

Mike Williams' response:

"Yes, ideal would be for you to submit your DVD with menus and a trailer included on the disc. However, that’s not a requirement if you don’t have that available."

Perfect. That's easy enough. (And I'm going to slip a trailer for my second movie "Burning Inside" on the disc too. See if we can drum up some advanced notice for its future release.)

My next question (this is in regards to distributing the disc through IndieFlix on Amazon.com):

"How do the royalties work when IndieFlix goes through CreateSpace? In the research I've done the rates are different? Does the 70/30 IndieFlix split happen after the Amazon 60/40 - $4.95 split?"

Mike Williams' response:

"Yes, the royalties through any revenue source we offer is 70/30 or the NET (rather than Gross) so prior to our begin paid we have to pay out any costs. In the case of Amazon DVD (via CreateSpace), we pay out their $4.95 and the remainder is our Net Royalty with 70% going to you."

Holy CRAP! That's considerably better than CreateSpace's deal with Amazon (which is that Amazon takes 40% off the top, then minus $4.95 and the filmmaker gets whatever is less).

"I just want to clarify
one thing about this. The only COST prior to the IndieFlix NET through
Amazon via CreateSpace is the $4.95. So the 40% that Amazon normally takes
on top of the $4.95 (if I were to go through CreateSpace myself) does not
apply?

For the following scenario: Retail price = $14.99

Amazon Via CreateSpace: $14.99 - 40% - $4.95 = $4.04 (to filmmaker)

IndieFlix Amazon via CreateSpace: $14.99 - $4.95 = $10.04 (NET) - 30% =
$7.02 (to filmmaker)



Is that how it works? If so, AWESOME! I'll have my DVD and agreement in the
mail as soon as I hear back from you."

Mike Williams' response:

"IndieFlix has a different, enterprise, deal negotiated with
Createspace/Amazon than is available for individuals. I believe $4.95 is
correct but since IndieFlix usually doesn't use that service unless by
filmmaker request, I'm actually less familiar with those details as I should
be. I've just left a message with our enterprise contact there to make sure
I have the correct numbers. Unfortunately it sounds like she's on vacation
through the weekend (as is our CEO and Accounting who'd know the details on
this end) so I'll probably have to get back to you next week on that point.



In any case, you're free to select only those revenue sources that work for
you when working with IndieFlix. I'd love to have you get the submission
underway so that we can screen HUNTING SEASON and once it's accepted get it
into the release queue for IndieFlix.com. Subsequent to our accepting it we
can work out what third party outlets work best for you. And, of course,
you're not locked-in with us so you're free to pull the plug at any time."

And then the next day I received this from Mike Williams:

"I’ve just gotten word from Createspace that I did actually have the incorrect split on that. IndieFlix pays $4.95 only for our internal orders from them. For sales on Amazon.com we get a straight 42.5% of the selling price. So, a title for sale on Amazon.com at $12.99 would earn a $5.52 royalty. Of that $5.52, you’d receive 70% and IndieFlix 30%.

I hope that helps. As always, please feel free to let me know should any further questions/concerns arise."

Let's see how that stacks up against selling on Amazon directly through CreateSpace:

For the following Scenario: Retail Price = $14.99

Amazon via CreateSpace: $14.99 - 40% - $4.95 = $4.04 (to filmmaker)

Amazon via IndieFlix: 42.5% of $14.99 = $6.37 @ 70% = $4.45 (to filmmaker)

That comes up pretty close but the IndieFlix deal is still better. Of course this deal will fluctuate with the retail price of the DVD:

Let's look at it with a $12.99 Retail Price:

Amazon via CreateSpace: $12.99 - 40% - $4.95 = $2.84 (to filmmaker)

Amazon via IndieFlix: 42.5% of $12.99 = $5.25 @ 70% = $3.86 (to filmmaker)

Now we've got a $1.02 difference. Which is pretty considerable. As the retail price of the DVD goes down (= better for the consumer) the IndieFlix deal is better for the filmmaker. The CreateSpace deal is better for the filmmaker when the retail price is somewhere between $15.99 and $16.99 and up. Requirement #2 above is to keep the retail price as low as possible. In order to do that IndieFlix is the only way to go. In fact at a $8.99 retail price through Amazon via IndieFlix the filmmaker is bringing in $2.67. Amazon via CreateSpace nets only 44 cents.

Plus IndieFlix offers a straight 70/30 split for disks sold through their own site.

SOLD.

My MASTER DVD and Filmmaker's Agreement will be in the mail tomorrow.

P.S. You may have noticed up there that Mike Williams made this statement:

"...I'd love to have you get the submission underway so that we can screen HUNTING SEASON and once it's accepted get it into the release queue for IndieFlix.com. Subsequent to our accepting it we can work out what third party outlets work best for you"

I underlined a few key words in there. Those terms are the somewhat "gatekeeper-ish" which can be a bit worrying. There is still the chance that IndieFlix may not deem "Hunting Season" fit for their distribution. At which point the game is over and I move forward with the CreateSpace distribution model. I will be sure to keep you informed.

IndieFlix vs. CreateSpace #3

(This is a reprint of blog originally posted at http://nwrann.wordpress.com on July 29nd 2009. Future IndieFlix vs. CreateSpace blogs have clarifications as well as the outcome of the comparison.)

Background: My first film Hunting Season is being released nationwide on August first via Cable Video on Demand (VOD). In conjunction with the VOD release I wanted to capitalize on the added exposure by offering DVDs for sale on-line. The best way to do this without dropping a minimum of $1,000 up front is to distribute through one of the DVD On-Demand sites, IndieFlix.com or CreateSpace.com (there are others but these seem to be the most popular). Since both sites are non-exclusive I decided to distribute through both of them simultaneously to see which one offers the “better” (in my opinion, for my needs) experience, and document it all here.

I have 2 requirements:

1. I will ONLY be selling DVDs on Demand. Both of these sites offer numerous digital download options. None of what I write about here will take that into consideration.


2. I want to price the DVDs as low as possible but still make an acceptable amount of revenue per disc.

Please see the previous blog post “IndieFlix vs CreateSpace Day 1″ and IndieFlix vs CreateSpace Day 2 to catch up.

NOTE: I have changed the title, going forward, to "Update #" instead of "Day #" because this will not be a day by day reporting blog, instead I'll do updates when I get them.

CreateSpace: When last I left CreateSpace I had received a less-than-satisfactory response from customer service regarding my Tax ID question (see: IndieFlix vs CreateSpace Day 2 for the full details). The e-mail that the response came in had two options:

1) f you need more help with this issue, click here:
http://www.createspace.com/Support

or

2) Please let us know if this e-mail resolved your question:

If yes, click here:
http://www.createspace.com/Special/L/hmd32767-ygttygtpaaisadynwynr-pos.jsp?ref=

If not, click here:
http://www.createspace.com/Special/L/hmd3276-ygttygtpaaisadynwynr-neg.jsp

(NOTE: I slightly altered these links because clicking on them opens the form up with personal information)

I decided that rather than go back to the "Support" page and resubmit the same question through the same form that I would respond to the "Please let us know if this e-mail resolved your question" by clicking "NOT"

Clicking that link brings me to a "We Value Your Feedback" form. I entered my case number, clicked "No" for the "Was your experience positive?" question and then I shared my experience in the free text box with the following:

"TAX ID numbers for my state do not fit the format on the online forms that are filled out as part of the process. your forms request a number like this xx-xxxxxxxx my Tax ID is like this xxxxxxxx-xxx. How should I submit my tax ID. I asked this question and the answer that I received was that I should use my Social Security number. I don't want to use my social security number, I want to use the Tax ID number that I file taxes with every quarter. Instead of helping me with the issue the support center gave me an unnecessary work around."

Less than 24 hours I received the following e-mail from donotreply@createspace.com :

"Hello Nathan,

My name is Genevieve and I am a CreateSpace Support Lead. I would like to apologize for the response you previously received regarding your Tax ID inquiry.

In order to complete this setup you will need to enter a valid 9 digit Federal Tax ID number, SSN number or EIN number.

Again, I apologize that this information was not presented in our previous response and for any inconvenience that this may have caused you.

If you have any further questions or concerns please do not hesitate to contact us here:
http://www.createspace.com/Support



When contacting us, please be sure to reference your Case Number: 00512286

Best Regards,

Genevieve
CreateSpace Support Lead"

Genevieve seems like a REALLY nice person but she didn't answer my question any better than the previous response. In fact it seems that she didn't even read my previous question, response or follow-up clarification.

For some reason I'm beginning to get the feeling that ALL Customer Service issues with CreateSpace will be this inadequate. Not good.

At this point I've finally decided to say "screw it" and just use my social security number for submitting to CreateSpace.

BUT WAIT! THERE'S MORE!

IndieFlix:

When last we left IndiFlix, Mike Williams the Filmmaker Relations and Acquisitions guy sent me a great, in-depth, specific e-mail answering my questions about their service and the Filmmakers Agreement (see IndieFlix vs CreateSpace Day 2 for full details).

At this point I was ready to send IndieFlix my master copy and continue the ball rolling.

But there was something scratching at the back of my head or maybe a tapping and rapping at my window. A little bird, or maybe it was a raven, mentioned something to me about IndieFlix being able to distribute DVDs through Amazon.com (see the comments left at “IndieFlix vs CreateSpace Day 1″ for full details). If this was true then that carrot that CreateSpace dangles in front of my face wouldn't matter. So before finalizing the agreement and sending my source copy to IndieFlix I had another question for Mike Williams.

I sent the following e-mail (as a "reply" to Mike's e-mail in order to keep the "personal-communication-train" going) on July 24th:

"Mike,

Thanks for the great response! This information is very helpful. I do have a question though, do you offer DVD sales through Amazon? I didn't see it mentioned on your pricing sheet, only Amazon VOD? "

I received the following response from Mike Williams on July 27th:

"Yes, we can distribute DVDs of your film through Amazon if you like. We go through Amazon’s Createspace for that, however, so don’t offer it standard unless a filmmaker requests it. For AmazonVOD we go straight to Amazon. Let me know if you’d like to have IndieFlix set up DVD through Amazon and we’re happy to do so."

WOW. IndieFlix might be ripping the carrot right out of CreateSpace's hand!!! But This raised more questions so I replied on July 27th:

"How do the royalties work when IndieFlix goes through CreateSpace? In the research I've done the rates are different? Does the 70/30 IndieFlix split happen after the Amazon 60/40 - $4.95 split?

I really appreciate you taking the time to explain. Thank you"

If I receive the correct answer this comparison is over....

I haven't received a response yet but I used the time to read through the Filmmakers Agreement again and create my Master Copy to send in.

I'm going to be sending a DVD-R burned through iDVD. Wait, can I send a DVD-R? Should I burn it with a menu page? Or just put the files on it? What about Trailers or extras? I realized at this point that I wasn't sure what formats IndieFlix accepts for a Master Copy.

Time for a little research.

First I checked the Filmmaker's Agreement. Usually the "deliverables" section will explicitly state what the producer needs to send to the distributor in order to get their film out there. No such luck. In this case the "Delivery" section only states: "

Producer shall deliver to IndieFlix a signed original of this Agreement along with a copy of the Picture on

medium acceptable to IndieFlix ("Delivery"),

"

The problem is that it doesn't explain what medium is acceptable to IndieFlix.

I was pretty sure I had seen the info somewhere though so I looked around on the indieflix.com site and found the following in the "How it Works" section:

"We accept DVD (Single layer, 4.7GB max disc), MiniDV, DVCam, & BetaSP. DVD will get you listed on the site sooner in most cases."

Cool. Some info. But it doesn't really go into detail enough for my tastes.

***Let me pause here real quick just to say that I am being genuine with my ignorance regarding these questions. I'm not being nitpicky, or playing devil's advocate or trying to create issues. These are true, valid questions that I have had while going through this process***

Problems I have with the info above: Will they only accept a real (replicated) DVD or will they accept a DVD-R. How should the movie be formatted on the disc? Should there be a menu? Should the movie start up immediately with no menu? Can "extras" (trailer? NOTE: the package content slip portion of the Filmmaker's Agreement indicates that a Master and a Trailer be submitted. But doesn't specify whether it should/could be on the same disc.) be on the disc as well or should it ONLY be the movie?

In doing my research for CreateSpace I discovered that there have been issues in the past with the content submissions and there are threads devoted to the topic on the CreateSpace forum. CreateSpace also happens to state that "DVD-R, DVD-RW, DVD+R or DVD+RW either general or authoring are fine" right in the documentation/checklist that is printed after registering with them.

Since I couldn't find a definitive answer for how my DVD should be submitted I sent Mike Williams the following e-mail:

"I'm sorry to keep bothering you but I have one more question before I send my master DVD in. What is the best way to make the Master? I burn with iDVD. Should I put a menu page? Should the Trailer be on the same DVD? or should I save it as a Disk Image or just save it as a Video_TS folder?

Your help is greatly appreciated. "

I have not had a response yet.

And that's where we end today.

IndieFlix is definitely pulling ahead and with a game changer (like them distributing through amazon.com with a better royalties agreement) they could close this out before I even get the movie listed on their site!

We'll see how it all plays out and I'll update this blog every step of the way.

If you are a representative of either CreateSpace or IndieFlix and have stumbled across this blog I openly welcome your input (especially if any of my statements or “facts” need fixing).

IndieFlix vs. CreateSpace #2

(This is a reprint of blog originally posted at http://nwrann.wordpress.com on July 23nd 2009. Future IndieFlix vs. CreateSpace blogs have clarifications as well as the outcome of the comparison.)

I know I promised a shorter blog today and I'm REALLY gonna try but there have been some interesting developments in my side by side comparison of IndieFlix and CreateSpace.

Background: My first film Hunting Season is being released nationwide on August first via Cable Video on Demand (VOD). In conjunction with the VOD release I wanted to capitalize on the added exposure by offering DVDs for sale on-line. The best way to do this without dropping a minimum of $1,000 up front is to distribute through one of the DVD On-Demand sites, IndieFlix.com or CreateSpace.com (there are others but these seem to be the most popular). Since both sites are non-exclusive I decided to distribute through both of them simultaneously to see which one offers the "better" (in my opinion, for my needs) experience, and document it all here.

I have 2 requirements:

1. I will ONLY be selling DVDs on Demand. Both of these sites offer numerous digital download options. None of what I write about here will take that into consideration.


2. I want to price the DVDs as low as possible but still make an acceptable amount of revenue per disc.

Please see the previous blog post "IndieFlix vs CreateSpace Day 1" to catch up.

When I finished yesterday the experience was virtually EVEN with neither company getting the edge. The submission process was at a standstill for both sites due to some questions that I had about the submission process. So I sent off some e-mails to customer service and waited.

CreateSpace: The issue that I ran into during the CreateSpace submission process had to do with the formatting of Tax ID numbers.

Here's my original question to them, submitted through the "Request for Member Support" form at the "Contact Support" section of their site:

"The Tax ID format for my state is different than the restrictive one that you have on the site. My Tax ID number is set up like this XXXXXXXX-XXX and your format is XX-XXXXXXXX. My Tax ID is from Connecticut. Any suggestions?"

The "Request for Member Support" form also has a drop-down box for "I have a question regarding..." I selected "Royalties". There's a field for entering the Title ID number that was assigned, a field for entering a description of the issue and the ability to upload attachments.

At 1:38pm today I received an e-mail from donotreply@createspace.com . This is what the e-mail read:

"Please Note: This e-mail message was sent from a notification-only address that cannot accept incoming e-mail.



Hello Nathan,

Thank you for contacting CreateSpace regarding your Tax ID inquiry.

Your tax identification number is your social security number, employer identification number, or individual tax identification number.

You are welcome to input your social security number in place of your Tax ID number when filling our your Royalty Payment Profile as this is equally sufficient.

I hope this information is helpful. Please feel free to contact us regarding any further questions or concerns that you may have."

Hmmm. But I don't want to use my social security number. I want to use my TAX ID number. The same Tax ID number that I file for taxes on every quarter. Not my social security number. Looks like we're at a stand still. The e-mail does have a few links to click if my issue was not resolved. I guess that's the next step.

IndieFlix: There were a couple of issues that I ran into with IndieFlix.

Issue 1: The first issue was that the Filmmaker's Agreement was all inclusive regarding the Format Rights. The agreement included rights to VOD, Digital download etc. I am currently only looking to use the service for DVD On-Demand and don't want to sign away rights for the other digital services so I sent an e-mail to them inquiring about revising the Agreement.

Issue 2: The IndieFlix website and filmmakers agreement refers to royalties being paid after fees, costs and taxes. But it doesn't explain anywhere (at this point in the process what those fees, costs or taxes are). I was going to send an e-mail regarding this but figured I would wait until I heard back regarding the Format Rights.

And hear back I did. I received an e-mail from Mike Williams, (Filmmaker Acquisitions and Relations) at 7:29pm Eastern Time. (A little background: I had contacted IndieFlix a few weeks ago with a question, prior to starting this process, through their filmmaker@indieflix.com help e-mail address which is all over their site. The response came from Mike Williams. Since I had his e-mail already I sent all subsequent questions directly to him.)

My original e-mail stated: "I've filled out my Filmmaker information and am now reviewing the Filmmaker Agreement. One of the things that I've noticed is that in section 4 (RIGHTS) the VOD, direct download and transmission over the internet rights are all included here. I only want to have Hunting Season available on DVD. How can I adjust this agreement to reflect that?"

IndieFlix response from Mike Williams: "

Hi Nathan,

Apologies for the delay in getting back to you. Yes, by default the Filmmaker Agreement tasks IndieFlix with finding as many revenue sources for the film as we can worldwide. However, you’re able to limit sales to only to only those outlets and territories that work for you. At the end of Section 4 (“Rights”) you can write in the outlets that you’d like IndieFlix to not pursue (for instance, you can write-in “No iTunes” or No “Amazon.com”) or be as specific as “IndieFlix.com DVD Only” in your case. In case you’re interested, attached is the full list of current revenue sources available through IndieFlix along with any associated costs, special deliverables, or commitment.

This allows filmmakers who are already offering their work through, say, Netflix to exclude that from their IndieFlix agreement or a filmmaker who’s already sold their VOD rights exclusively to another company can still offer their work on DVD through IndieFlix. We always try to be as flexible as possible to meet filmmaker needs so feel free to let me know if you have any other questions/concerns."

And with this one e-mail Mike Williams not only specifically answered the question that I sent him, he gave me an explanation for the agreement being the way it is and an easily workable solution. He also managed to answer my question about the "fees, costs and taxes" (without me asking) by including a pricing breakdown:

1. IndieFlix.com – DVD is $4.75 per unit; 30-Day VOD Rental Stream is $1 per unit

2. Hulu.com – Free VOD, 3-year non-exclusive commitment; of the advertising revenue they take 50% with an additional ‘”ad-network” fee of up to 15%; on average Filmmakers/IndieFlix receive $7/$3 per 1,000 views

3. Joost.com – Free VOD; of the advertising revenue they take 50% with an additional ‘”ad-network” fee of up to 15%; on average Filmmakers/IndieFlix receive $7/$3 per 1,000 views

4. SnagFilms.com (Documentaries Only) – Free VOD, 3-year non-exclusive commitment; of the advertising revenue they take 50% with an additional ‘”ad-network” fee of up to 15%; on average Filmmakers/IndieFlix receive $7/$3 per 1,000 views

5. Netflix.com (feature length only)- buys Replicated DVDs $10 per disc; they start at 30 units and buy more (60, 120, etc.) for more popular Films; only cost is FedEx shipping to Netflix.

6. AmazonVOD – 3-year non-exclusive commitment, each film has a Download to Own $9.99 and 7-day VOD Rental $2.99; AmazonVOD takes 50% of revenue

7. iTunes – 3-year non-exclusive commitment, require Digibeta tape, feature Length Downloads for $9.99; iTunes and their aggregator take about 50% of revenue on top of cost for iTunes proprietary encoding

1. iTunes Proprietary Encoding is based on Run Time and cost is taken out of our revenue until paid to them in full


2. Encoding rates:

• § 20-44 min. $7.00/min.


• § 45-89 min. $5.00/min.


• § 90-119 min. $4.00/min.


• § 120+ min. $3.75/min.


• HD Content $11.00/min.

I'm impressed. Despite it taking just over 24 hours to get a response Mike's response was exactly what I was looking for. That's customer service.

The IndieFlix response to my questions changes or reinforces some of the breakdown I had on my evaluation after day 1.

Royalties and Pricing: The EDGE stays in IndieFlix corner. Their base cost ($4.75) is less than CreateSpace's and their percentage (70/30 in the filmmaker's favor) is better than CreateSpace's percentage through Amazon.com (60/40) but less than CreateSpace's e-store percentage (85/15).

EDGE: IndieFlix

Customer Service: IndieFlix's personal, informative, comprehensive customer service blows away CreateSpace's clunky, robotic customer service submission and response experience.

EDGE: IndieFlix

Requirements: EDGE: CreateSpace

Rights: EDGE: Even

DVD On-Demand Distribution: EDGE: CreateSpace

Mission Statement: EDGE: Even

Overall: So far the IndieFlix experience has really been better. It's more personal and seems more empowering. CreateSpace is the cold military-industrial-complex of the DVD On-Demand world. But they do keep that Amazon.com DVD On-Demand carrot dangling in front of me. At this point in the game:

EDGE: IndieFlix

But the race is far from over.

Coming Soon in the IndieFlix vs CreateSpace saga:

• Submitting Master Copies and... Waiting. Let's see who gets the proof done first!


• Listings Go Live. Will it be IndieFlix, CreateSpace or Amazon.com that gets "Hunting Season" up for sale first!


• Sales and Revenue! Which site wins the ultimate test?

If you are a representative of either CreateSpace or IndieFlix and have stumbled across this blog I openly welcome your input (especially if any of my statements or “facts” need fixing).

I promise (hope?) Future Blogs on this topic WILL NOT BE THIS LONG but there was a lot of ground to cover.

***A Final note. You may have noticed that Scilla Andreen, the CEO and Co-Founder of IndieFlix left a comment on the IndieFlix vs CreateSpace Day 1 blog. I am honored and highly impressed that she took the time to address, in public, the questions and comments that I have/had about her company. Her comment was heartfelt, succinct, informative, inquisitive and friendly. She addressed some of my concerns and mentioned plans to revamp their website to better communicate information accurately and clearly. I think that a revamp is a great way to fix some of the shortfalls, I only hope that the new website doesn't become "cold, hard information". I would like to point out that my blog has not in any way favored any aspect of IndieFlix's business over CreateSpace's and that this is based solely on my experiences and the results of getting "Hunting Season" out there.

I also look at Scilla's comment as an experience outside of what I would normally have had if I was not documenting this process. Therefore I did not include the information or impression that she left on me in my evaluation for the Day 2 blog.